Terms and Conditions of Hire
TERMS & CONDITIONS FOR GIGGLY WIGGLY WORMS SOFT PLAY AND BOUNCY CASTLE HIRE
Hire Contract
It is the Hirers responsibility to read and understand these Terms and conditions prior to making a booking.
All bookings made are bound by our Terms and Conditions.
Prices
All prices are in UK Pounds and are inclusive of VAT where applicable, at the current rate. The price of the hire / goods will be as quoted on the web site at the time you confirm your order (usually by paying the deposit) subject only to any inadvertent technical error for which we will not be liable. If you subsequently amend your order, the prices charged will be those applicable to the amended item(s) at the time that the amended order is confirmed.
We will match our competitor's price on all party packages "like for like" plus take an additional 10% off.*
To qualify for this offer the following rules apply.
1) We will match a competitor's website UK price.
2) The competitor's product must be identical to ours, and offered on the same terms.
3) You must be able to verify the competitor's price and provide proof in writing from the competitor.
4) We will match the price of a product; not delivery charges or other services.
5) Cannot be used with any other offer.
Promotions are only available until the stated end date.
The price of the hire equipment excludes delivery unless in a special promotion. Delivery charge depends on
location of the booking and will be confirmed at the time of the booking.
Availability
In the event of unavailability for whatever reason, we will replace the unavailable item with the closest possible alternative and advise you of this at the earliest possible date.
Delivery
On delivery we will require you to sign to say you understand and accept these ‘Terms & Conditions of Hire’.
An email will be sent at the time of booking confirming your package with a link to these terms and conditions giving you time to read through and raise any queries in person. or before your booking. All deposits are non refundable. If you wish to change the date of hirerd item(s) or downsize your package a minimum of 1 months notice is required or you will be liable for full payment of the hired goods. In the event an item hired is damaged the cost of the replacement of this product will be deducted from your deposit. If the damage cost is mor than the deposit you will be required to pay the additional monies.
Please Note Giggly Wiggly Worms offer an amazing service, therefore if we are late to another booking because of venue delays caused by yourself or the venue, we will not be able to set up your party and you will still will be liable to pay for the hired goods. We work on a scedule if the venue isnt ready then this delays other peoples partys that day and we can be left with many unhappy children. To prevent this from happening please make sure everything is in order before we arrive.
Liability
Nothing in these Terms and Conditions will restrict our liability for death or personal injury resulting from our negligence; neither will any of these terms restrict any of your statutory rights. £5 Million public liability insurance is held by Giggly Wiggly Worms with 'Syndicate DTW1991 at Lloyd's'.
All liability on our behalf is void should any injury occur due to the misuse of drugs and/or alcohol or non-
adult supervision.
Deposit
A £50 deposit is due at the time of booking for Soft Play and Bouncy Castle Hire. This deposit also serves as a ‘damages deposit’ Therefore, the full amount will be due on the day and your deposit will be returned upon collection PROVIDING all the equipment is in the same clean, working condition it was delivered and signed for in. Please note all deposits are returned by cheque and NOT cash. Photo Booth and Pick and Mix Stand bookings are required to pay half of the payment upfront of the total cost of the booking. This acts as deposit which is non refundable or transferable, however we maybe able to transfer the booking to a different date if we are given at least four months notice in writing. Once full payment is made and you then decide to cancel the booking with four weeks of the booking, the payment is non refundable.
We require full payment of Mascots hire or manned at the time of booking. Please note when you make a booking for a Mascot the payment is not refunded or transferable if cancelled.
Payment
Full payment is due, in cash, on delivery of the hire package once we have set up and you are 100% happy with everything we have delivered. In the event that your payment is not ready upon delivery, we will not be able leave the equipment with you. Payment can also be made my bank transfer this needs to be done 10 days prior to the booking date.
Soft play & Bouncy Castle Hire
1. It is the Hirer’s responsibility to check the site measurements for the required package, and also to ensure that there is adequate space surrounding the play equipment. If sufficient space is not available at the venue site for the package ordered, we reserve the right to remove certain items, at our discretion, for health and safety reasons. However, you will still be charged for them.
2. Please allow 45-60 minutes before the event for Giggly Wiggly Worms to deliver and set up the equipment, and also 30-45 minutes after the event for them to take down and remove the equipment.
TERMS & CONDITIONS FOR GIGGLY WIGGLY WORMS SOFT PLAY AND BOUNCY CASTLE HIRE
3. It is the responsibility of the Hirer to ensure easy access to the venue for unloading and loading of equipment. Any restrictions (lack of parking, stairs, narrow doorways etc.) must be reported to us prior to the event. Failure to do so may result in delay to setting up, an additional fee being payable by the Hirer or cancellation.
4. The Hirer must agree that the area where the goods are to be situated will be free from obstructions, debris and that there is strictly no dog foul (for outdoor bookings) where the equipment is to be sited, before our drivers arrive.
5. We will endeavour to arrive and setup on time, however, Giggly Wiggly Worms cannot be held liable for delay incurred due to circumstances beyond our control (for example – traffic congestion, adverse weather etc).
6. If the event of adverse weather on the day, such as heavy snow or ice which would be dangerous to travel in, we reserve the right to cancel the booking. In such cases we will return any deposit.
7. All our equipment will be delivered in a clean and sanitary state. Any staining on our equipment the Hirer will be made liable for professional cleaning costs and any broken equipment the hirer will be expected to pay the full amount for the equipment priced as brand new within 7 days of the date of hire.
8. Please ensure that equipment hired is not scattered around the venue. Equipment must be collected and placed back to the set up area so we do not spend time looking for items when we arrive to collect. This will also save you time if you have a set time to be out of a venue.
Health & Safety
1. The Hirer must ensure the equipment is supervised at ALL times by a responsible person over the age of 18, preferably the Hirer. Giggly Wiggly Worms Soft Play does not supervise the event. Giggly Wiggly Worms or their staff accepts no liability for any damage, accidents or injuries that may occur whilst the equipment is on hire should there not be a responsible adult supervising at the time of the incident.
2. Giggly Wiggly Worms will set up the equipment taking into account full safety of the children, and therefore large equipment, such as the ball pool or bouncy castle(s) must not be moved. We will not accept any liability for accidents, injury or damage during the period of hire if this has occurred. Photographs are taken to evidence this upon setup.
3. The Soft Play and Play Equipment is strictly for use by children under the age of 5 years. Under no circumstances should ADULTS play on the Soft Play or Play Equipment as this will, in time, result in damage to the Equipment or injury to the individual(s) / children.
4. Bouncy Castle(s) are strictly for children under the age of 12. Under no circumstances should ADULTS enter on to the Inflatable as this will, in time, result in damage to the Inflatable or injury to the individual(s) / children.
5. Adults must not lean or sit on any Soft Play, Ball Pool walls, Play Equipment and/or Bouncy Castle(s).
6. Do not allow children with medical conditions, which may put them at risk of injury (i.e. brittle bone disease or temporary injuries), to use the Soft Play, Play Equipment or Bouncy Castle(s).
7. Avoid mixing older children on the Soft Play, Play Equipment or Bouncy Castle(s) at the same time as younger ones.
8. No food, drink or chewing gum to be allowed on or near the Soft Play, Play Equipment and/or Bouncy Castle(s), this will avoid choking and mess. If the equipment is collected in a dirty condition then the person hiring it will incur a cleaning charge.
9. No glass drinking glasses or bottles to be used on or near the Soft Play, Play Equipment or Bouncy Castle(s).
10. STRICTLY no alcohol or drug use on or near the Soft Play, Play Equipment or Bouncy Castle(s) – Giggly Wiggly Worms will not be held liable for any damage, accidents or injury that occurs due to the consumption and effects of alcohol and/or drug use.
TERMS & CONDITIONS FOR GIGGLY WIGGLY WORMS SOFT PLAY AND BOUNCY CASTLE HIRE
11. Please ensure that the Soft Play, Play Equipment and/or Bouncy Castle(s) are kept in a clean, dry condition. Any spillages must be cleaned and dried as soon as they occur – if we have to have the equipment professionally cleaned before the next hire, then you will incur a cleaning charge.
12. Shoes MUST be removed before using the Soft Play, Play Equipment and/or Bouncy Castle(s). Parents/ guardians who enter the Soft Play area or walk over the padded floor tiles whilst supervising must remove their shoes, particularly heels. Any damage may result in the Hirer having to pay an additional fee for replacement or repair.
13. Any dents or marks on the soft play mats are charged at £4 per Matt.
14. For hygiene reasons, socks should be worn at all times whilst using the Soft Play, Play Equipment and/or Bouncy Castle(s).
15. The Hirer must ensure that all sharp objects, including but not limited to, badges, spectacles, earrings, jewellery etc. are removed prior to accessing the Soft Play, Play Equipment or Bouncy Castle(s) to ensure it remains undamaged from but not limited to, scratches, tears, dirt (of any kind), detached from its connecting item (if applicable) and in the same working condition as delivered. If damage does occur the Hirer will incur a repair or replacement charge to be paid immediately, unless otherwise agreed.
16. No face paints, party poppers, confetti, coloured streamers or silly string to be used either on or near the Soft Play, Play Equipment and/or Bouncy Castle(s) – staining may occur for which the Hirer will be liable.
17. Strictly NO acrobatics or gymnastics to be performed on the Soft Play, Play Equipment or Bouncy Castle(s).
18. Children must NOT push, collide, fight or behave in a manner likely to injure or cause distress to others.
19. Always ensure that no overcrowding occurs on all Soft Play, Play Equipment and/or Bouncy Castle(s), limit numbers according to the age and size of children using it.
20. No furniture to be placed on the mats as this may cause damage.
21. No smoking or barbecues near the Soft Play, Play Equipment or Bouncy Castle(s).
22. No pets or animals to be allowed on or near the Soft Play, Play Equipment or Bouncy Castle(s).
23. All bouncy castles for outdoor usage MUST be placed on grass for safety reasons. If found to be on any other surface, without prior consent, we reserve the right to cancel the booking without refund.
24. No bouncy castle can be inflated in winds / gusts of over 24mph. We reserve the right to cancel your booking on the day for safety reasons.
24. The Hirer is responsible for the safe keeping of Soft Play, Play Equipment and/or Bouncy Castle(s). You will be charged for theft or any damage caused to it or for any items missing from it on its return. Soft Play, Play Equipment and/or Bouncy Castle(s) being kept overnight must be locked away to avoid theft. Full replacement charge for any missing items will incur. This includes any accessories which accompany the equipment, i.e. blowers, extension leads, mats etc.
25. In the event of rain ALL Soft Play and Play Equipment must be covered or taken indoors / under cover to prevent it from getting wet and water damage occurring. All equipment must be towel dried thoroughly before use re-commences.
26. Only Giggly Wiggly Worms are authorised to collect the Soft Play, Play Equipment and Bouncy Castle(s) inflatable and equipment. Under no circumstances should any of the equipment be handed over to anyone other than our staff. If you are unsure of any staff member collecting please contact the owner on the telephone number provided.
27. Please ensure you take all reasonable precautions to protect the equipment from damage.
28. Most importantly please ensure that you take all reasonable precautions to protect the child from harm and danger.
I hereby sign to confirm I have read and understood the terms and conditions.